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All Case StudiesRegional FMCG Distributor
Wholesale & DistributionTransportation Management

TMS Rollout Reduces Freight Spend by 22% Across 200+ Daily Routes

A regional distributor running 200+ daily routes had no visibility into carrier performance or route costs. Our TMS implementation unified their carrier base and introduced dynamic route optimisation.

22%
Freight cost reduction
15%
Faster average delivery
4.8/5
Driver satisfaction score
The Challenge
  • 200+ daily routes managed through carrier phone calls and manual route sheets with no digital audit trail.
  • No carrier performance benchmarking — poor performers renewed contracts at the same rates as top performers.
  • Freight spend growing at 18% YoY despite flat volume, with no visibility into the root cause.
The Solution
  • Mapped the full carrier network and established a performance scorecard (on-time, damage rate, cost per km).
  • Implemented a TMS with route optimisation engine integrated to the existing ERP order feed.
  • Ran a carrier renegotiation process using performance data — bottom-quartile carriers placed on 90-day improvement plans.
  • Created a dynamic routing rulebook that automatically selects the optimal carrier-route combination per delivery zone.
Key Outcomes
22%
Freight cost reduction
15%
Faster average delivery
4.8/5
Driver satisfaction score
Industry
Wholesale & Distribution
Solution
Transportation Management
Client
Regional FMCG Distributor
TMSWholesaleRoute Optimisation

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