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Client Results

Real outcomes. Measurable results.

Every engagement is built around a specific operational problem. Here is what our clients achieved.

40+
Engagements
22%
Avg freight savings
99%+
Order accuracy achieved
90d
First measurable outcome
E-CommerceWarehouse Management

WMS Implementation Cuts Picking Errors 35% Before Peak Season

A fast-growing online retailer with three fulfilment centres needed to handle a 4× volume surge during peak. We designed and deployed a WMS solution that delivered operational control in 90 days.

35%
Reduction in picking errors
28%
Throughput increase
99.4%
Order accuracy rate
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Wholesale & DistributionTransportation Management

TMS Rollout Reduces Freight Spend by 22% Across 200+ Daily Routes

A regional distributor running 200+ daily routes had no visibility into carrier performance or route costs. Our TMS implementation unified their carrier base and introduced dynamic route optimisation.

22%
Freight cost reduction
15%
Faster average delivery
4.8/5
Driver satisfaction score
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E-CommerceWarehouse Management

Real-Time Inventory Visibility Eliminates Stockouts Across 5 Sales Channels

A consumer brand selling across its own website, two marketplaces, and two retail partners had chronic overselling and stockout problems. A unified inventory layer solved both in one engagement.

40%
Reduction in stockout events
30%
Lower overstock holding cost
2.1×
Inventory turn improvement
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ManufacturingWarehouse Management

Warehouse Redesign Recovers 32% Floor Space Without Capital Expenditure

A mid-size manufacturer was paying for off-site storage due to perceived space constraints. A systematic warehouse analysis revealed significant recoverable capacity through slotting and flow redesign.

32%
Floor space recovered
0
Capital expenditure required
18%
Pick path distance reduction
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Wholesale & DistributionTransportation Management

Distribution Network Consolidation Delivers $1.4M Annual Savings

Operating six regional warehouses with overlapping coverage zones, a building materials wholesaler was duplicating inventory and freight costs. A network rationalisation study identified a 3-warehouse model with better reach.

$1.4M
Annual cost savings
3
Warehouses (down from 6)
98%
Delivery SLA maintained
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E-CommerceWarehouse Management

Returns Processing Time Halved, Recovery Rate Reaches 87%

A fashion platform with a 28% return rate was losing margin on every return due to slow grading and restocking. A dedicated returns cell with defined grading logic transformed returns from a cost centre into a recovery engine.

50%
Faster returns processing
87%
Sellable recovery rate
28%→18%
Effective return cost rate
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Wholesale & DistributionERP & Systems Advisory

Enterprise ERP Misfit Identified and Replaced, Eliminating 400+ Monthly Order Errors

A Mississauga food wholesaler with 1,200+ SKUs was sold an enterprise retail ERP built for chains ten times their size. After six months of cascading failures, we diagnosed the root cause and delivered a right-sized replacement in 11 weeks.

400+
Order errors eliminated monthly
92%
B2B pricing accuracy restored
11wks
Replacement system live
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Wholesale & DistributionERP & Systems Advisory

B2B Pricing Engine Rebuilt After System Migration — Invoice Disputes Down 94%

After a platform migration, a Burnaby specialty food distributor's customer portal was showing incorrect prices across 650+ restaurant accounts. Staff were manually correcting 80+ invoices daily. We rebuilt the pricing configuration without a system replacement.

94%
Invoice dispute reduction
80+
Daily manual corrections eliminated
6wks
Full pricing accuracy restored
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Wholesale & DistributionERP & Systems Advisory

Disconnected Shopify, ERP, and Accounting Systems Unified — Manual Re-Entry Eliminated

A Richmond Hill Asian food importer was re-entering every B2B order manually across three disconnected systems. We designed and built the integration layer that connected Shopify B2B, their ERP, and Xero — cutting order processing time by 71%.

71%
Order processing time reduction
0
Manual re-entry steps remaining
3
Systems connected in one layer
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Wholesale & DistributionERP & Systems Advisory

ERP Upgrade Go-Live Collapsed, Rescued and Completed — Operations Restored Within 18 Days

A Hamilton food wholesaler's long-planned ERP upgrade collapsed on go-live day: an incomplete data migration left 2,800 customer records unreadable, order processing halted for 72 hours, and the implementation partner withdrew. We stabilised operations, recovered the data, and completed the upgrade the original team could not.

72hrs
Order processing restored
2,800+
Customer records recovered
18d
Full system stable post-rescue
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